(Face to face or virtual)

Let’s face it, a reputation can be made or broken based on how well a presentation goes. The digital age we live can add even greater challenges as a growing number of presentations are streamed or recorded for people to access on-line. This training can be adapted to develop skills for both face to face or online presentations.

Trainees learn how to:

• prepare a powerful presentation
• structure a presentation for maximum attention
• open and close the with upmost impact
• maintain audience engagement throughout
• personal delivery and stage-craft skills
• present compelling and influential information
• manage difficult questions effectively

People who are selected to teach others are chosen for their knowledge. The unfortunate truth is that great knowledge doesn’t always transpire into great training ability. Teaching sessions loaded with too many complex slides and pitched incorrectly can produce very limited learning! This programme looks at how to ensure the knowledge in the trainers brain is properly transferred into the brains of the learners, either face to face or via virtual training.

Trainees learn how to:

• plan and prepare effective face to face or virtual training
• analyse learning styles and adapt the training
• pitch the training around how people learn best
• create an interactive, engaging and participative approach
• maintain trainees engagement
• ensure the learning is memorable
• utilise personal delivery techniques
• use questions to assess that objectives are met

The internet provides enormous amounts of information about leadership principals, key qualities and ways to be a great leader. However, this training focuses on one of the most essential core skills of good leadership – communication. Our ever more unpredictable and complex world requires leaders to share information with quick, strong, clear and precise communication – face to face, online and written word.

Trainees learn how to:

• maximise clarity in all communications
• manage complex information to create brief messages
• deliver persuasive and influential communications
• manage meetings to produce clear outcomes
• manage attitudes during difficult conversationse
• manage responses to ensure positive outcomes
• produce clear and influential business writing

… and trainees discover how to apply the above to:

• presentations, webinars and webcasts
• letters, emails, reports and proposals
• meetings, performance reviews and interviews

NB – An adapted version of this programme focuses on personal impact and influencing skills. Details can be provided on request.

This special programme, originally created for the UK Civil Service in partnership with KPMG, helps anyone involved in creating, leading and managing teams. The contents can be tailored to suit all environments to include tips for office based, home based or dispersed teams. Additionally the programme has many options of delivery such as face to face, live virtual training and task or fun exercise based.

Trainees learn how to:

• apply key considerations for creating effective teams
• enhance team dynamics creating well balanced and holistic teams
• assess current team strengths and areas for development
• understand common challenges and ways to overcome them
• develop own leadership or managerial skills and qualities
• develop, engage and motivate teams and individuals
• develop confidence in team members where required
• create a game plan for future growth of the team(s)
• handle difficult conversations to create positive outcomes

(Face to face or virtual delivery)

This is a unique programme which ties together three aspects of personal development that are very strongly connected. Where anyone one of these is a challenge (personal impact – resilience – influence) it can easily impact the other as well.

Aristotle identified the combination of ethos, logos and pathos. Ethos being about communicating ones own expertise, using the right language and having authority in a subject. Pathos is the skills of persuasion and appealing to emotions. Logos is to convince recipients using logic and reason. This course covers this and much more, but developing the right mix of ethos, logos and pathos is a great starting point.

It may be worth noting that a tailored version of this course can of course simply cover one or two of the three areas if a more specific or focused approach is required.

Trainees learn how to:

• apply a variety of personal development tools that help create greater authority & influence
• develop positive personal branding and a personal mission statement
• manage the important aspect of first impressions count
• establish and develop models of behaviour that create a positive lasting impression
• develop strong communication and interaction skills
• achieve stronger personal confidence and resilience
• utilise good time management and personal management principles
• find their voice and utilise personal strengths to build greater levels of attention from others
• develop stronger influencing skills whilst communicating with peers and bosses
• effectively manage the more difficult conversations and use positive reflection techniques

(Face to face or virtual delivery)

There are two popular misconceptions about the written word. One is that ‘only the recipient will see this’. The other is ‘my report will be read in detail, like a novel’.

Although there can be documents that carry tight security around them, often the reality is that much of time you never know where some business writing can end up.

So emails, letters, reports, proposals etc. need to be treated like a presentation. They represent your organisation. The question is, do they represent the organisation in the best light?

This course can be adapted to look at a variety of business writing, or to focus on the creation of effective reports, proposals, business cases or promotional literature.

Trainees learn how to:

• apply good planning skills for effective business writing
• apply a strategy that achieves best practice
• create business writing that has extra clarity and readability
• use design and layout for achieving greater reader engagement
• make use of visual aid tools to help raise better reader understanding
• enhance use of language, grammar and proof reading skills
• apply influencing technique (where required) in the written word
• produce business writing that creates a positive response from the reader(s)

(Face to face or virtual)

Let’s face it, a reputation can be made or broken based on how well a presentation goes. The digital age we live can add even greater challenges as a growing number of presentations are streamed or recorded for people to access on-line. This training can be adapted to develop skills for both face to face or online presentations.

Trainees learn how to:

• prepare a powerful presentation
• structure a presentation for maximum attention
• open and close the with upmost impact
• maintain audience engagement throughout
• personal delivery and stage-craft skills
• present compelling and influential information
• manage difficult questions effectively

Keynote speeches and conference speeches
(Face to face or virtual programme options)

The key to a great public speech is in using a myriad of failsafe ways to engage people, combined with professional stagecraft skills that make best use of the setting. This training can be adapted to help all aspects from creation of the speech right through to the delivery. For groups of up to eight people or individual one on one coaching.

Trainees learn how to:

• create and prepare a great speech
• structure the speech to gain maximum attention
• open and close the speech effectively
• maintain audience engagement throughout
• make the most of personal delivery skills
• utilise effective stage-craft techniques
• manage questions effectively (public or media)

People who are selected to teach others are chosen for their knowledge. The unfortunate truth is that great knowledge doesn’t always transpire into great training ability. Teaching sessions loaded with too many complex slides and pitched incorrectly can produce very limited learning! This programme looks at how to ensure the knowledge in the trainers brain is properly transferred into the brains of the learners, either face to face or via virtual training.

Trainees learn how to:

• plan and prepare effective face to face or virtual training
• analyse learning styles and adapt the training
• pitch the training around how people learn best
• create an interactive, engaging and participative approach
• maintain trainees engagement
• ensure the learning is memorable
• utilise personal delivery techniques
• use questions to assess that objectives are met

(Face to face or virtual)

Story telling has been around for centuries and for good reason. People remember and pass on stories much more easily than other types of information and data.
A key ingredient for making you, your organisation, and general information stand out is by using the art of story telling. Stories help influence and can greatly effect decision making. Like any other, this is a skill that takes practice and fine tuning.

Trainees learn how to:

• Use stories to benefit influencing and/or a sales process
• Use stories to effect peoples’ brain power and how they like to receive information
• Utilize stories to build trust, emotional response and logical response
• Apply cognitive functions to story telling
• Use stories for personal introduction, build report, back up a point, demonstrate successes and overcome obstacles
• Select the most appropriate stories for a variety of scenarios
• Use appropriate questioning technique to draw out stories from an audience/recipients to create targeted interaction
• Present stories in a confident and powerful way for greatest effect

The internet provides enormous amounts of information about leadership principals, key qualities and ways to be a great leader. However, this training focuses on one of the most essential core skills of good leadership – communication. Our ever more unpredictable and complex world requires leaders to share information with quick, strong, clear and precise communication – face to face, online and written word.

Trainees learn how to:

• maximise clarity in all communications
• manage complex information to create brief messages
• deliver persuasive and influential communications
• manage meetings to produce clear outcomes
• manage attitudes during difficult conversationse
• manage responses to ensure positive outcomes
• produce clear and influential business writing

… and trainees discover how to apply the above to:

• presentations, webinars and webcasts
• letters, emails, reports and proposals
• meetings, performance reviews and interviews

NB – An adapted version of this programme focuses on personal impact and influencing skills. Details can be provided on request.

A situation that causes enough people to comment on social networks can cause traditional media to pay attention too. This means that any organisation can receive unexpected media attention at any time. The only way to be ready for such an event is to pro-actively prepare. This training can be designed to suit exact requirements and delivered face to face or virtually.

Trainees learn how to:

• proactively plan for unexpected media attention
• avoid pitfalls when media contact occurs
• use media to positive effect
• handle press, radio, TV or internet interviews
• pitch messages for the target audience
• utilise questions to communicate key messages
• handle difficult questions effectively
• make a positive personal impression
• build good relations with media professionals

This special programme, originally created for the UK Civil Service in partnership with KPMG, helps anyone involved in creating, leading and managing teams. The contents can be tailored to suit all environments to include tips for office based, home based or dispersed teams. Additionally the programme has many options of delivery such as face to face, live virtual training and task or fun exercise based.

Trainees learn how to:

• apply key considerations for creating effective teams
• enhance team dynamics creating well balanced and holistic teams
• assess current team strengths and areas for development
• understand common challenges and ways to overcome them
• develop own leadership or managerial skills and qualities
• develop, engage and motivate teams and individuals
• develop confidence in team members where required
• create a game plan for future growth of the team(s)
• handle difficult conversations to create positive outcomes

(Face to face or virtual delivery)

This is a unique programme which ties together three aspects of personal development that are very strongly connected. Where anyone one of these is a challenge (personal impact – resilience – influence) it can easily impact the other as well.

Aristotle identified the combination of ethos, logos and pathos. Ethos being about communicating ones own expertise, using the right language and having authority in a subject. Pathos is the skills of persuasion and appealing to emotions. Logos is to convince recipients using logic and reason. This course covers this and much more, but developing the right mix of ethos, logos and pathos is a great starting point.

It may be worth noting that a tailored version of this course can of course simply cover one or two of the three areas if a more specific or focused approach is required.

Trainees learn how to:

• apply a variety of personal development tools that help create greater authority & influence
• develop positive personal branding and a personal mission statement
• manage the important aspect of first impressions count
• establish and develop models of behaviour that create a positive lasting impression
• develop strong communication and interaction skills
• achieve stronger personal confidence and resilience
• utilise good time management and personal management principles
• find their voice and utilise personal strengths to build greater levels of attention from others
• develop stronger influencing skills whilst communicating with peers and bosses
• effectively manage the more difficult conversations and use positive reflection techniques

(Face to face or virtual delivery)

There are two popular misconceptions about the written word. One is that ‘only the recipient will see this’. The other is ‘my report will be read in detail, like a novel’.

Although there can be documents that carry tight security around them, often the reality is that much of time you never know where some business writing can end up.

So emails, letters, reports, proposals etc. need to be treated like a presentation. They represent your organisation. The question is, do they represent the organisation in the best light?

This course can be adapted to look at a variety of business writing, or to focus on the creation of effective reports, proposals, business cases or promotional literature.

Trainees learn how to:

• apply good planning skills for effective business writing
• apply a strategy that achieves best practice
• create business writing that has extra clarity and readability
• use design and layout for achieving greater reader engagement
• make use of visual aid tools to help raise better reader understanding
• enhance use of language, grammar and proof reading skills
• apply influencing technique (where required) in the written word
• produce business writing that creates a positive response from the reader(s)